Terms of Service
The MevsYou websites, related mobile applications and services (collectively, the “Services”) are made available to you by MevsYou Pty Ltd. with its address at 130 Johannesstreet, Fairland, 2170, Johannesburg, RSA, subject to these Terms of Service.
Introduction
Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our websites and the related mobile applications and services (collectively, the “Services”). Please also read our Terms of Service which sets out the terms governing the Services. MevsYou is headquartered in Johannesburg, South Africa and our Services are provided to you by MevsYou Pty (LTD). This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.
Questions or comments about this Privacy Policy may be submitted by mail to the address below: info@mevsyou.fitness
MevsYou Pty Ltd
130 Johannesstreet
Fairland, 2170
Johannesburg
Attn: Legal
Information MevsYou Collects
MevsYou collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with MevsYou. We receive information in a few different ways, including when you track, complete or upload activities using the Services. MevsYou also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with MevsYou. For example:
Account, Profile, Activity, and Use Information
We collect basic account information such as your name, email address, date of birth, gender, weight, username and password that helps secure and provide you with access to our Services.
Profile, activity and use information is collected about you when you choose to upload a picture or video, activity (including date, time and geo-location information) or post, join or participate in a challenge, add your equipment usage, view and comment on others’ challenges, or otherwise use the Services. We use your contact information so we can respond to your support requests and comments.
Location Information
We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using MevsYou, but to provide MevsYou’s core Services, it is necessary for us to track your device location while you use MevsYou. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.
Content You Share
We gather information from the photos, videos, posts, comments, kudos, likes, ratings, peer verifications, reviews, reports, and other content you share on the Services, including when you participate in partners or other user’s challenges or channels.
Contacts Information
You can choose to add your contacts’ information by connecting your contacts from your mobile device or social networking accounts to MevsYou. If you choose to share your contacts with MevsYou, MevsYou will, in accordance with your instructions, access and store your contacts’ information to identify connections and help you connect with them.
Connected Devices and Apps
MevsYou collects information from devices and apps you connect to MevsYou. For example, you may connect your Suunto watch or Discovery Health account to MevsYou and information from these devices and apps will be passed along to MevsYou.
Health Information
MevsYou may collect or infer health information. Certain health information may be inferred from sources such as heart rate or other measurements, including power, cadence, and weight or other indicators. Before you can upload health information to MevsYou, you must give your explicit consent to the processing of that health information by MevsYou. You can withdraw your consent to MevsYou processing your health information at any time.
Third-Party Accounts
MevsYou allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook, Google, or Apple (collectively, “Third -Party Accounts”). If you access the Services with Third-Party Accounts, we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to MevsYou under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.
Other Information
We may collect information from you through third parties, such as when we collect your feedback through surveys.
We may also collect information about you from other members such as when they like a challenge or comment on your activities.
How MevsYou Uses Information MevsYou uses the information we collect and receive as described below.
To provide the Services We use the information we collect and receive to provide the Services, including providing you with the ability to:
- Record your activities and analyse your performance. For example, to compare your past efforts, analyse your training, and (with your consent) use your heart rate information to provide you with interesting and useful performance analysis.
- Interact with other athletes. For example, to compete on challenges, participate in channels, challenges, or events, follow other athletes.
Subject to your privacy controls, your information, including parts of your profile, username, photos, members you follow and who follow you, clubs you belong to, your activities, the devices you use, and likes, kudos, peer verifications, and comments you give and receive will be shared on MevsYou so that you may be able to participate in the Services, for example to show your place on a leader board. Certain information (e.g., your name, and some profile information) is also available to non-members on the web. Your precise location information, such as where you post a challenge, may also be shared on MevsYou or to non-members, in accordance with your privacy controls.
To customise your experience
We use the information we collect about you, your followers, and your activities to customize your experience. For example, we may suggest challenges, channels and users that you may want to follow, or new features that you may want to try.
To protect you and the Services
We use the information we collect to protect members, enforce our Terms of Service and Community Standards, and promote safety. For example, we find and remove content that violates our terms, such as hate speech or spam, as well as suspend or terminate accounts that share such content.
To improve our Services
We also use the information we collect to analyse, develop and improve the Services. To do this, MevsYou may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
To communicate with you
We use the information we collect to provide support in response to your requests and comments. We may also use the information we collect to market and promote the Services, activities and events on MevsYou, and other commercial products or services. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications.
To process your subscription
We use the information we collect to process your subscription.
Aggregate Information
We do not sell your personal information. MevsYou may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties.
Examples of the type of information we may aggregate include information about equipment, usage, demographics and performance. MevsYou may use, sell, license, and share this aggregated information with third parties for research and business.
How Information is Shared
In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
Service Providers
We may share your information with third parties who provide services to MevsYou such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, so that we or they may promote MevsYou or display information that may be relevant to your interests on the Services or other websites or services.
Publicly Available Information
When you join the MevsYou community, your profile and your activities are set to be viewable by everyone by default. Your name or Handle (public name) and other profile information is viewable by other MevsYou members and the public and additional information and content you share may also be viewable. For example, your photos and videos that you post/upload may be accessed by other MevsYou members and non-members or viewable on publicly accessible MevsYou pages or in search engine results. We provide a variety of tools when posting in a Channel (as opposed to posting outside of a Channel) to control the sharing of your information and encourage our members to adjust their controls to align with their desired experience.
Sharing Information and Activities
As a social network, we share your information with other MevsYou members and the public in accordance with your privacy controls. You can also share your activities with your contacts via text, email, or on social media applications like Facebook, Instagram, and Twitter. If you link your MevsYou account to other social networks and share your activities, they will be viewable on such third-party platforms, including your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.
Third Party Business via API or Other Integrations
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with MevsYou to offer an integrated feature, such as a challenge sponsor. You can choose to share your profile data and challenge data (including private challenges). Information collected by these third parties is subject to their terms and policies. MevsYou is not responsible for the terms or policies of third parties.
Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of MevsYou or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information.
Managing Your Settings
Privacy Controls
MevsYou offers several features and settings to help you manage your privacy and share your activities. Most privacy controls are located in your profile page, but some are specific to individual challenges and/or channels
Adjust Notification and Email Preferences
MevsYou offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference. You may also unsubscribe by following the instructions contained at the bottom of marketing or promotional emails. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or our Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.
Updating Account Information
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. If you need further assistance correcting inaccurate information, please contact MevsYou at: info@mevsyou.fitness
Deleting Information and Accounts and Downloading Your Data
After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leader boards cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law. Note that content you have shared with others, such as photos and videos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache. MevsYou also provides you the option to remove challenges you have posted and channels you have created without deleting your account. Once removed, the challenges/channels may remain on MevsYou’s systems until you delete your account.
Your Rights and Our Legal Bases
We provide the same suite of privacy tools and controls to all of our members worldwide.
Our Legal Bases
MevsYou relies on several legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:
- as necessary to provide the Services and fulfil our obligations pursuant to the Terms of Service. For example, we cannot provide the Services unless we collect and use your location information;
- where you have consented to the processing;
- where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
- to protect your vital interests, or those of others, such as in the case of emergencies; and
- where necessary for the purposes of MevsYou’s or a third party’s legitimate interests, such as our interests in protecting our members, our partners’ interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.
Transfers
The Services are operated from the Republic of South Africa. If you are located outside of the Republic of South Africa and choose to use the Services or provide information to us, you acknowledge and understand that your information may be transferred, processed and stored in RSA, as it is necessary to provide the Services and perform the Terms of Service. RSA privacy laws may not be as protective as those in your jurisdiction.
Retention of Information
We retain information if it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information) and you can remove individual challenges from view on the Services without deleting your account. For example, after you withdraw your consent to MevsYou processing your health-related information, MevsYou will delete all health-related information you uploaded. Following your deletion of your account, it may take up to 90 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to MevsYou, such as statistics of the use of the Services. For example, we may retain publicly available challenges and other depersonalized information to continue to improve the Services. This information will be de-associated with your name and other identifiers.
Privacy Policy Information
MevsYou reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If MevsYou makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.